Troubleshooting Offline Devices on Smartmaster Pro
Check network and hardware issues if multiple devices are offline on Smartmaster Pro.
If multiple devices connected to your Smartmaster Pro are suddenly offline, you can use several tools on the platform to identify the cause.
Troubleshooting Steps
- Check Events and Statuses: Use the platform’s tools to analyze events and statuses for detailed insights.
- Network and Hardware Check:
- Offline devices are often linked to network issues or hardware failures.
- Inspect the network connection and hardware components for potential faults.
If the issue persists, contact the responsible network or hardware provider for further assistance.