Gaps in Diagrams on Smartbirds App
Gaps in diagrams are often caused by weak Wi-Fi. Check and improve your connection for accurate data.
If you notice gaps in the diagrams on your Smartbirds app, it is usually due to a weak Wi-Fi connection between the dongle and your router. Here's how to diagnose and fix the issue.
Check Wi-Fi Connection
- Place your phone near the dongle to analyze signal quality.
- An RSSI closer to 0 is good; closer to -90 is poor.
Wi-Fi Analysis Tools
- For Android: Download WiFi Analyzer.
- For iOS: Download Airport Utility and enable Wi-Fi Scanner in settings.
Improve Wi-Fi Connection
- Move the dongle closer to the router.
- Consider installing a Wi-Fi repeater to boost the signal.
If the RSSI value is close to 0 and the issue persists, contact support@nexxtlab.com.