---
title: Smartbirds | Knowledge Base
description: Information and support for Smartbirds products, including installation tips and troubleshooting.
---

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1. [Knowledge Base](https://knowledge.nexxtlab.com/en)
2. [Smartbirds](https://knowledge.nexxtlab.com/en/smartbirds)

# Smartbirds

 Information and support for Smartbirds products, including installation tips and troubleshooting.

## General

- [Data Collection by Smartbirds](https://knowledge.nexxtlab.com/en/data-collection-by-smartbirds)
- [Data Transmission to Smartbirds App](https://knowledge.nexxtlab.com/en/data-transmission-to-smartbirds-app)
- [Understanding OBIS Codes](https://knowledge.nexxtlab.com/en/understanding-obis-codes)
- [Data Transmission Frequency and Storage](https://knowledge.nexxtlab.com/en/data-transmission-frequency-and-storage)

## Setup

- [No Wi-Fi Signal at Smartmeter Location](https://knowledge.nexxtlab.com/en/no-wi-fi-signal-at-smartmeter-location)
- [Reconnecting Dongle to New Router](https://knowledge.nexxtlab.com/en/reconnecting-dongle-to-new-router)
- [Connecting to Open Wi-Fi Networks](https://knowledge.nexxtlab.com/en/connecting-to-open-wi-fi-networks)
- [Using Smartbirds Dongle in a New Home](https://knowledge.nexxtlab.com/en/using-smartbirds-dongle-in-a-new-home)
- [Wi-Fi Requirements for Smartbirds Dongle](https://knowledge.nexxtlab.com/en/wi-fi-requirements-for-smartbirds-dongle)
- [Reconnecting Smartbirds Dongle to New Router](https://knowledge.nexxtlab.com/en/reconnecting-smartbirds-dongle-to-new-router)
- [Resuming Dongle Activation After Interruption](https://knowledge.nexxtlab.com/en/resuming-dongle-activation-after-interruption)

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## Integration

- [Data Sharing and Service Subscription](https://knowledge.nexxtlab.com/en/data-sharing-and-service-subscription)
- [Refusing or Withdrawing Data Sharing Consent](https://knowledge.nexxtlab.com/en/refusing-or-withdrawing-data-sharing-consent)

## Installation

- [Difficult Access to P1 Port](https://knowledge.nexxtlab.com/en/difficult-access-to-p1-port)
- [Installing Smartbirds Dongle](https://knowledge.nexxtlab.com/en/installing-smartbirds-dongle)
- [Connecting Dongle to Smartbirds Account](https://knowledge.nexxtlab.com/en/connecting-dongle-to-smartbirds-account)
- [Starting with Smartbirds Dongle](https://knowledge.nexxtlab.com/en/starting-with-smartbirds-dongle)

## Troubleshooting

- [Wi-Fi Disconnection and Data Transmission](https://knowledge.nexxtlab.com/en/wi-fi-disconnection-and-data-transmission)
- [Power Cuts and Smartbirds Functionality](https://knowledge.nexxtlab.com/en/power-cuts-and-smartbirds-functionality)
- [Dongle Light Not Blinking](https://knowledge.nexxtlab.com/en/dongle-light-not-blinking)
- [Application Errors in Smartbirds App](https://knowledge.nexxtlab.com/en/application-errors-in-smartbirds-app)
- [No Data Available in Smartbirds App](https://knowledge.nexxtlab.com/en/no-data-available-in-smartbirds-app)
- [Gaps in Diagrams on Smartbirds App](https://knowledge.nexxtlab.com/en/gaps-in-diagrams-on-smartbirds-app)

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## FAQ

- [Ethernet Connection Compatibility](https://knowledge.nexxtlab.com/en/ethernet-connection-compatibility)
- [Multiple Smartmeters and Smartbirds Dongle](https://knowledge.nexxtlab.com/en/multiple-smartmeters-and-smartbirds-dongle)
- [Data Access and Deletion](https://knowledge.nexxtlab.com/en/data-access-and-deletion)
- [Adding Multiple Dongles](https://knowledge.nexxtlab.com/en/adding-multiple-dongles)
- [Data Security and Privacy](https://knowledge.nexxtlab.com/en/data-security-and-privacy)
- [Activating Services from DSO](https://knowledge.nexxtlab.com/en/activating-services-from-dso)

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- [Smartmaster Pro](https://knowledge.nexxtlab.com/en/smartmaster-pro#main-content)

    - [EV Chargers](https://knowledge.nexxtlab.com/en/smartmaster-pro#ev-chargers)
    - [General](https://knowledge.nexxtlab.com/en/smartmaster-pro#general)
    - [Setup](https://knowledge.nexxtlab.com/en/smartmaster-pro#setup)
    - [Installation](https://knowledge.nexxtlab.com/en/smartmaster-pro#installation)
    - [Configuration](https://knowledge.nexxtlab.com/en/smartmaster-pro#configuration)
    - [Integration](https://knowledge.nexxtlab.com/en/smartmaster-pro#integration)
    - [Troubleshooting](https://knowledge.nexxtlab.com/en/smartmaster-pro#troubleshooting)
    - [FAQ](https://knowledge.nexxtlab.com/en/smartmaster-pro#faq)
- [Smartbirds](https://knowledge.nexxtlab.com/en/smartbirds#main-content)

    - [General](https://knowledge.nexxtlab.com/en/smartbirds#general)
    - [Setup](https://knowledge.nexxtlab.com/en/smartbirds#setup)
    - [Integration](https://knowledge.nexxtlab.com/en/smartbirds#integration)
    - [Installation](https://knowledge.nexxtlab.com/en/smartbirds#installation)
    - [Troubleshooting](https://knowledge.nexxtlab.com/en/smartbirds#troubleshooting)
    - [FAQ](https://knowledge.nexxtlab.com/en/smartbirds#faq)
- [Smart API](https://knowledge.nexxtlab.com/en/smart-api#main-content)

    - [Introduction to API](https://knowledge.nexxtlab.com/en/smart-api#introduction-to-api)
    - [API documentation](https://knowledge.nexxtlab.com/en/smart-api#api-documentation)

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