---
title: No Data Available in Smartbirds App
description: Resolve 'No Data Available' issue in Smartbirds App by checking terms and conditions.
---

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February 27, 2025

# No Data Available in Smartbirds App

## If you see ‘No Data Available’ in the Smartbirds app, check and accept the terms and conditions.

If your Smartbirds app displays ‘No Data Available,’ you may need to accept the terms and conditions of use. Here’s how to resolve this issue:

### Steps to Check and Accept Terms and Conditions

- Open the **Smartbirds App** and go to **Settings** (bottom right icon).
- Select **My Smartbirds Dongles** and choose your dongle.
- Scroll down to find **Terms and Conditions** below **Status: Active**.
- Click on **Terms and Conditions** and **accept them**.

If this doesn’t solve the issue, please contact support@nexxtlab.com.

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